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Personal Data Protection Policy

Effective from: 1 June 2026

This is a machine translation provided for convenience. The Czech version is the sole legally binding version.

1. Data controller

The controller of personal data is:

MasterMe s.r.o., Company ID: 296 01 193, registered office at Korunní 2569/108, Vinohrady, 101 00 Prague 10, registered in the Commercial Register under file no. C 449229 kept by the Municipal Court in Prague, e-mail: info@masterme.cz (the “Controller”).

The Controller processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and related legal regulations.

2. What data we process

We may process in particular:

  • first and last name
  • e-mail address
  • phone number (if provided)
  • billing details
  • data on purchased products and services
  • payment data to the extent necessary to carry out the transaction
  • data on the use of our services
  • technical data about the website visit (IP address, device, browser, cookies)

3. Purposes of processing

We process personal data for the purpose of:

  • concluding and performing the contract
  • making purchased online courses and digital content available
  • managing the user account
  • keeping records of orders and payments
  • fulfilling legal obligations
  • customer support
  • protecting the Controller’s legitimate interests
  • sending commercial communications
  • measuring traffic and marketing activities

4. Legal bases for processing

We process personal data on the basis of:

  • performance of the contract
  • compliance with legal obligations
  • legitimate interest
  • consent given

5. Retention period

Data related to purchases and accounting are kept for the period set by legal regulations.

Data used for marketing are kept until consent is withdrawn or an objection to processing is raised.

6. Recipients of personal data

To ensure the operation of the services, we use external processors.

These are in particular:

  • payment service providers
  • e-mailing service providers
  • providers of analytics and marketing tools
  • hosting and cloud service providers
  • accounting and tax advisors
  • legal advisors

The current list of processors is provided below in this policy.

7. Transfer of data outside the EU

Some of our suppliers may process data outside the European Union or the European Economic Area.

In such cases, the transfer takes place only under the conditions set by the GDPR, in particular on the basis of an adequacy decision or the standard contractual clauses of the European Commission.

8. Your rights

You have the right:

  • to access your data
  • to rectify inaccurate data
  • to erase personal data
  • to restrict processing
  • to data portability
  • to object to processing
  • to withdraw consent given
  • to lodge a complaint with the Office for Personal Data Protection

9. Current list of processors

As of the date of issue of this policy, we use in particular the following processors:

  • Ecomail.cz, s.r.o. – e-mail marketing
  • Google Ireland Limited – Google Analytics
  • Meta Platforms Ireland Limited – Meta Pixel and advertising services

This list may be updated from time to time according to the services and technologies currently used.

10. Final provisions

This policy may be updated from time to time.

The current version is always published on the website of MasterMe s.r.o.